Terms of Service | Pharmacy Weight Loss Poole
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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Poole

Pharmacy Weight Loss Poole | GPhC Registration No. 9012511 | Last updated: July 2026

These Terms of Service govern your use of Pharmacy Weight Loss Poole, a GPhC-registered online pharmacy clinic. By placing an order or using our services, you confirm that you have read, understood, and agree to these terms. Please read them carefully before proceeding.

1. About Us

Pharmacy Weight Loss Poole is a registered online pharmacy operating under GPhC Registration No. 9012511. We provide clinically supervised weight loss services to patients in Poole and across the United Kingdom. Our pharmacy complies with all applicable UK pharmaceutical regulations and professional standards set by the General Pharmaceutical Council (GPhC).

2. Eligibility

To use our services, you must:

We reserve the right to decline or withdraw services where eligibility criteria are not met. Providing false or misleading information during consultation may result in immediate termination of your account and potential referral to the appropriate authorities.

3. Prescriptions and Clinical Approval

All prescription medicines supplied by Pharmacy Weight Loss Poole require clinical assessment and pharmacist approval before dispensing. Completion of our online consultation does not guarantee that a prescription will be issued.

Our prescribing pharmacist will review your consultation and may contact you for further information. We reserve the right to refuse, cancel, or discontinue any prescription where it is deemed clinically inappropriate or unsafe to do so.

Prescriptions are issued solely for the named patient and must not be shared with or used by any other person. You are responsible for informing us promptly of any changes to your health, medications, or circumstances that may affect your suitability for treatment.

4. Payment

Payment is required in full at the time of placing your order. We accept major credit and debit cards and other payment methods as displayed at checkout. All transactions are processed securely using encrypted technology.

Prices are displayed in pounds sterling (GBP) and are inclusive of VAT where applicable. We reserve the right to amend pricing at any time; however, the price confirmed at the time of your order will apply to that transaction.

5. Delivery

Orders are dispatched within 1 working day following pharmacist approval and clinical sign-off. Delivery timescales may vary due to postal service delays or circumstances beyond our control. We are not liable for delays caused by third-party couriers.

Medicines will be dispatched in discreet, secure packaging. Please ensure your delivery address is accurate. We cannot accept responsibility for failed deliveries resulting from incorrect address information provided at checkout.

6. Cancellations and Refunds

You may cancel your order prior to pharmacist approval and dispatch by contacting us immediately. Once a prescription has been approved and dispensed, we are unable to offer a refund in accordance with UK medicines legislation, as prescription medicines cannot be returned or resold.

If your order is declined following clinical assessment, a full refund will be issued within 5 to 10 working days. In the event of a dispensing error on our part, please contact us within 48 hours of receipt and we will resolve the matter promptly.

7. Medical Disclaimer

The information provided on our website is intended for general informational purposes only and does not constitute medical advice. Our services do not replace consultation with your GP or specialist. You are strongly encouraged to inform your GP of any weight loss medication you are taking.

Individual results from weight loss treatments will vary. We make no guarantee of specific outcomes. If you experience adverse effects, stop taking the medication and seek medical attention immediately.

8. Data and Privacy

We handle all personal and health data in accordance with UK GDPR and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Full details are set out in our Privacy Policy, available on our website.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact Pharmacy Weight Loss Poole via the contact details available on our website. We are committed to resolving any concerns promptly and professionally.